Business Toolkit Webinar Series: How To Attract and Retain Customers
How to Attract and Retain Customers will focus on the Five Gestures of Trust. In today's marketplace, the consumer experience can make or break a business. The Better Business Bureau Serving Central and South Alabama will offer specific actions you can take to build the reputation of your business in the community and strengthen your customer base.
Monde Donaldson is vice president of the Better Business Bureau Educational Foundation of Central and South Alabama. In this position, she creates awareness for the BBB by building relationships with business leaders, community partners and the general public through educational programs.
The Mobile native came to the BBB after spending 27 years at Spring Hill College in the advancement division. In 2006, she was named fundraiser of the year by the Mobile Chapter of the Association of Fundraising Professionals. She also led development efforts at McGill-Toolen Catholic High School for 10 years. Before coming to Spring Hill, she worked at the University of Alabama, The Anniston Star and The Pensacola New Journal. She is a 1975 graduate of the University of Alabama where she served as editor of the student newspaper, The Crimson White.
Her civic involvement includes the Rotary Club of Mobile, Mobile Area Chamber of Commerce Small Business Council, and vice president of the Diocese of Mobile Catholic Foundation Board.
Date and Time
Wednesday Oct 14, 2020
10:30 AM - 11:30 AM CDT
Location
Zoom Webinar. REGISTER HERE:
https://us02web.zoom.us/webinar/register/4016013271381/WN_6g3EE_z-RZWbLnLu8Fyejg